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Privacy Policy

Villa Romana Boutique Hotel

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The use of the company's website and any of the services incorporated therein implies full acceptance of the conditions set out in the privacy policy below.

A.- DATA COLLECTION

In accordance with current legislation, please be advised that the personal data requested in our forms will be included in a personal data file for which the company is the data controller and owner. Furthermore, by completing any of the forms with the requested personal data and submitting them, you expressly authorize the company to process and incorporate into its automated files the personal data provided through these forms, as well as all data generated in connection with your participation in or use of the various services offered on this website.

Unless expressly stated otherwise at the time of collection, all personal data collected is mandatory as it is essential for the management, maintenance, and control of our contractual relationship. Failure to provide this data will make it impossible to process your request or provide you with the contracted service. Personal data will be collected exclusively for the purposes indicated in this Privacy Policy.

The user must complete the forms with true, accurate, complete, and up-to-date information. The user is solely responsible for any direct or indirect damage or loss caused to the accommodation or any third party as a result of completing the forms with false, inaccurate, incomplete, or outdated information, or with third-party information. You agree to notify us of any changes to this information in accordance with the procedure established in section 4.

B.- PURPOSES OF THE PROCESSING

The data provided will never be used for a purpose other than that for which it was provided, and will be immediately deleted when it is no longer needed for that purpose, except where otherwise provided by law.

Regarding the contractual relationship:

To manage your reservation and process your registration request as a client of the company and the subsequent business relationship. In cases where necessary, additional data may be collected, such as the age of guests or health information if needed to prepare for their stay (e.g., cribs for babies, allergies).

Manage the obligations arising from the contracting of services provided by the company.

Proceed to collect the amounts due when a reservation is cancelled outside the deadlines, if any, enabled for this purpose.

Regarding the legal communication obligations to public authorities, regulators or government bodies that the company must carry out through a law, legal regulations or regulatory obligations.

Regarding the company's interest: To carry out commercial and/or advertising actions or communications related to products or services similar to those contracted with the company.

To conduct satisfaction surveys related to the products and/or services you have contracted, in order to evaluate your satisfaction with them, with the aim of improving the company's services.

C. RECIPIENTS

In accordance with point 2, the company may communicate your personal data to the following entities:

Public authorities, regulators or governmental or jurisdictional bodies in those cases where it is necessary to do so by law, local regulations or in compliance with regulatory obligations.

Third-party entities with which the company may have contracted the provision of services, including but not limited to: legal and/or accounting advice, technology service providers, and IT service providers?

D. RIGHTS OF THE INTERESTED PARTY

The consents given in the cases provided for in this document may be revoked by you at any time, upon your simple request. Interested parties have the right to:

Request access to personal data relating to the interested party

Request its rectification or deletion

Request the limitation of your treatment

Oppose treatment

Request data portability

To do so, you must contact the company via email at reservas@villaromana.pe or by sending a signed letter (attaching a copy of your ID or other equivalent identification document) to the company's registered address located at the beginning of this text.

If you believe that the company has not respected any of the aforementioned rights, you will have the right to file a complaint with the Spanish Data Protection Agency.

E. CONSERVATION

Your personal data will be kept for the entire duration of the contractual relationship between you and the company and for as long as responsibilities may arise from the execution of the contractual relationship, as well as for compliance with other legal obligations of the company.

F. SECURITY

The company has adopted the legally required levels of security for the protection of personal data and has installed the technical means and measures within its reach to prevent the loss, misuse, alteration and unauthorized access to the personal data provided.

G. COOKIES

Through this notice, the company informs users that this website uses cookies when the user navigates through its various screens and pages. The cookies used by the company are stored on the user's hard drive but cannot read the data contained therein or read cookie files created by other providers. The company uses cookies to recognize registered users and offer them a better and more personalized service. They are also used to obtain completely anonymous information about access data (date, time, minute, frequency, etc.), to measure certain traffic parameters within the website itself, and to estimate the number of visits, so that the company can focus and adjust the services offered more effectively. However, users can prevent the generation of cookies through the corresponding option in their browser settings. In this case, the website will remain functional, but without the benefits of personalization.

H. GOOGLE ANALYTICS

Our website uses Google Analytics, a web analytics service provided by Google, Inc., a Delaware company with its principal office at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses "cookies," which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the processing of data or information by rejecting the use of cookies through the appropriate settings in your browser. However, please be aware that doing so may prevent you from using the full functionality of this website. By using this website, you consent to the processing of information about you by Google in the manner and for the purposes set out above.

9.- MODIFICATION OF THIS PRIVACY POLICY

The company reserves the right to modify its privacy policy at its discretion, or due to legislative or jurisprudential changes. If the company makes any modifications, the new text will be published on this same page, where users can review the privacy policy. In any case, the relationship with users will be governed by the rules in effect at the time of access to the website.